RECORD
MLMS — PUBLIC
PREPARED BY
MAIN LINE MANAGED SERVICES LLC
LOCATION
RADNOR, PA
ISSUED
2026 · REV A

IT that's planned on paper before it touches your firm.

Main Line Managed Services runs the technology of law, accounting, and consulting firms along the corridor — documented before it's managed, maintained on a schedule, priced as flat figures you'll have in writing first.

Start a conversation
TOLL-FREE(833) 388-0700 LOCAL(610) 978-0700
SERVICE AREAWEST → EAST
FIG. 01 — THE OFFERING

One managed firm. Assembled in the open.

You buy one thing: a managed firm. The invoice shows exactly how it's assembled — flat per-device coverage, per-user workplace services, add-ons where your obligations demand them, infrastructure as stated lines. No blended rates, no mystery lines.

DEVICES · D-01–03
Every machine monitored, protected, and supported at one of three levels.
PER DEVICE / MO
PEOPLE · P-01–02
Email security on every user; cloud backup added per user where it's needed.
PER USER / MO
ADD-ONS · A
Optional protection, quoted and elected against a firm's obligations.
AS QUOTED
INFRASTRUCTURE
Servers, network, storage, and standalone backup, as separate stated lines.
STATED LINES

The full exploded view — every card, every quote line — is its own record: Managed IT. Server protection lives at Backup & DR; fixed-fee ways in at Assessments.

FIG. 02 — ENGAGEMENTS

Structured ways in.

Onboardings, projects, and procurement — each on its own paper, each with its own signoff. Fixed-fee assessments have their own record.

STRUCTURED ENGAGEMENTS
MANAGED SERVICES ONBOARDING
  • A defined project with a stated one-time fee, agreed before it starts.
  • Agents deployed, protection provisioned, baseline applied, environment documented end to end.
  • Day-to-day service begins only once onboarding is verified complete.
FLIP ⟲
HOW IT RUNS
  • Kickoff: access, credentials, and inventory gathered.
  • Agents and protection deployed device by device.
  • Identity and tenant brought to baseline.
  • Documentation written as the work happens.
  • Verified complete — then service begins.
BACK ⟲
MANAGED BDR ONBOARDING
  • Deployment scoped and quoted as its own fixed project.
  • Backup windows selected, jobs configured, restores verified.
  • The monthly service isn't invoiced until the environment is verified operational.
FLIP ⟲
HOW IT RUNS
  • Workloads inventoried and protection scoped per asset.
  • Backup infrastructure placed and configured.
  • Windows chosen from defined start times.
  • Test restores performed and recorded.
  • Billing starts only at verified-operational.
BACK ⟲
SCOPED & PHASED PROJECTS
  • A written scope per phase: deliverables, assumptions, exclusions.
  • One fixed figure per phase, with signoff gates between phases.
  • Out-of-scope work proceeds only with your written authorization.
FLIP ⟲
HOW IT RUNS
  • Discovery first — the problem in your words.
  • Scope drafted; you mark it up before anything starts.
  • Each phase delivered to its own signoff.
  • Changes priced and authorized in writing.
  • Closeout documented into your record.
BACK ⟲
HARDWARE PROCUREMENT
  • Specified and sourced by us through authorized distribution, itemized per unit.
  • Hardware and deployment labor always quoted separately — never blended.
  • Orders are placed once payment has cleared. Stated policy, no exceptions.
FLIP ⟲
HOW IT RUNS
  • Requirements mapped to business-class lines.
  • Itemized quote per unit, warranty terms stated.
  • Cleared payment, then the order is placed.
  • Arrival staged, deployment scoped as a project.
  • Serials and warranties logged to your record.
BACK ⟲
FIG. 03 — TERMS OF DEALING

How the relationship is run.

FLAT & IN WRITING
Per device for coverage, per user for workplace services, itemized on one invoice — in your hands before signature. Every order comes with a full-term financial forecast, month by month. Zero surprise billing.
NO SURPRISE HOURS
Work beyond included allocations draws from prepaid blocks you approved in advance. There is no meter running behind your back.
VERIFIED BEFORE BILLED
New recurring services aren't invoiced until the deployment is verified operational. We prove it works, then it goes on the bill.
YOUR RECORD
The environment is documented from onboarding and kept current with every change. The record describes your firm; it belongs with your firm.
DEPARTURE
Every termination — planned or not — receives a structured handover: full documentation, credential and license transfer, access revocation, and a walkthrough for the incoming provider.
INDEPENDENCE
Founder-operated. The platforms we run are ones we selected and stand behind — not ones we're paid to place.
FIG. 04 — RELATIONSHIP ROADMAP

The stops most relationships make — boarded in whatever order fits.

Some firms start with an assessment, some with a project, some mid-crisis. The map below is the common path, not a required one — and the later stops repeat for as long as we work together.

  • CALL Fifteen minutes to establish fit — headcount, devices, what prompted the look.
  • ASSESS A fixed-fee assessment with a written, framework-referenced report.
  • REMEDIATE A fixed-quote project built from the report — the assessment fee credits forward.
  • ONBOARD Agents, baseline, and documentation, verified complete before service begins.
  • MANAGE Monitoring, maintenance, helpdesk — the flat monthly figures stated before you signed.
  • REVIEW Periodic reviews that loop back into MANAGE — coverage and services grow as the firm does.
  • RECURRING — PROJECTS · UPGRADES · HARDWARE REFRESHES

Projects, hardware refreshes, and coverage upgrades recur throughout — each on its own paper, each with its own signoff. Join at the stop that fits; nothing obligates the next.

FIG. 05 — CONTACT

Start with fifteen minutes.

Enquiries are returned within one business day.

PHONE
TOLL-FREE
(833) 388-0700
LOCAL
(610) 978-0700
SALES — DIRECT
(610) 978-0375
WRITTEN ENQUIRIES
hello@mainlinemanaged.com
Or the form below — same destination.

Useful to have ready: rough headcount, device count, and what prompted the look. Two sentences is plenty.
HOURS
Monday–Friday · 9:00 AM–5:00 PM ET
Written enquiries land any time and are picked up the next business morning.
BASE
Radnor, Pennsylvania
Serving the corridor west to east — on-site along the Main Line, remote-first everywhere else.

Sends directly to us — no mail app required.

AFTER YOU SEND
  • READ It lands in one queue and is read by the person who'd do the work.
  • REPLY Within one business day — usually with a few times for a call.
  • CALL Fifteen minutes. You'll know if we fit; nothing proceeds without paper.